Privacy Policy

Green Olive Tree Privacy Statement

Effective as of Tuesday, September 16, 2025

Green Olive Tree Inc. (“Green Olive Tree”) is committed to respecting the privacy of its Clients and users of its hosting services (“Services”). This Privacy Statement outlines how Green Olive Tree collects, uses, discloses and safeguards personal data and Client content in connection with the Services, including rights and obligations under applicable privacy laws.

1. Information Collected. Green Olive Tree may collect the following types of information:
   1. Client-Provided Information.

• Contact details such as name, company name, email address, physical address, and phone number
• Billing and payment information
• Support requests and related communications
• Login credentials for the Client portal

1. Technical and Usage Data.

• IP addresses, browser type, device identifiers
• Server logs, access times, and diagnostic data
• Bandwidth usage, disk storage consumption, and resource utilization patterns
• Metadata associated with hosted files, websites, or email transmissions

1. Client Content. Green Olive Tree does not monitor or access content hosted by Clients unless necessary for support, security, legal compliance, or as otherwise authorized by the Client.

2. Use of Information. Green Olive Tree uses collected information for the following purposes:

• To provide, operate and maintain the Services;
• To manage Client accounts, process transactions, and communicate billing matters;
• To respond to support requests and provide technical assistance;
• To improve service reliability, performance and security;
• To detect, prevent or investigate potential abuse, fraud or violations of the Acceptable Use Policy; and
• To comply with applicable laws, regulations or lawful requests.

3. Disclosure of Information. Green Olive Tree does not sell or rent Client information to third parties. Information may be disclosed in the following circumstances:
   1. Vendors and Service Providers. To third parties who assist in operating the Services, such as payment processors, data centers or support platforms, under confidentiality obligations
   2. Legal Requirements. When required to comply with subpoenas, court orders or applicable laws, or to protect the rights, property or safety of Green Olive Tree or others
   3. Business Transfers. In the event of a merger, acquisition or sale of assets, where Client information may be transferred as part of the transaction
4. Data Security. Green Olive Tree implements reasonable administrative, technical and physical safeguards to protect the confidentiality, integrity and availability of Client data and anonymous browsing data, including SSL encryption, access controls and employee training. However, no transmission or storage system can be guaranteed to be fully secure.
5. Data Retention. Client data is retained only as long as necessary to provide the Services and fulfill contractual or legal obligations. Backups and logs may be retained for a limited period following account termination, unless requested otherwise by Client in writing. Personal and technical data submitted through Green Olive Tree’s website may be retained as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or support business operations. Client may request deletion of Client data by contacting Green Olive Tree.
6. Cookies and Tracking Technologies. Green Olive Tree uses cookies and similar tracking technologies to improve the browsing experience and gather usage analytics. These cookies may store login preferences, user behavior (such as page views or clicks), and system settings. Clients or visitors can disable cookies in browser settings, but some site functionality may be limited.
7. Client Content and Access. Clients retain ownership of content hosted through the Services. Green Olive Tree does not access Client content except:

• As authorized by the Client for support or troubleshooting;
• When required by law or lawful order; or
• To address technical or security issues that may affect the system or other clients.

8. Embedded Content. Pages on Green Olive Tee’s website may include embedded content (e.g., videos, images, articles) from third-party platforms. Embedded content behaves as if the visitor had visited the third-party site directly and may collect data, use cookies, or track interactions independently of Green Olive Tree’s control. Refer to the third party’s own privacy policies for more information.
9. Analytics and Behavioral Tools. Green Olive Tree uses analytics platforms such as Google Analytics and may utilize behavioral insight tools (e.g., Hotjar) to understand user behavior on its website. These tools may track information such as session duration, pages visited, mouse movements and demographic trends. This information is aggregated and anonymized. Users may opt out by visiting:

• Google Analytics Opt-Out
• Hotjar Opt-Out

10. International Data Transfers. If Services involve international transfers of Client data, such transfers will be conducted in compliance with applicable data protection laws. Clients are responsible for ensuring their content complies with any data localization or export control requirements applicable to their jurisdiction.
11. Client Responsibilities. Clients are responsible for maintaining the security and confidentiality of their accounts, credentials, and data. Clients are also responsible for ensuring that any personal data stored or processed through the Services complies with applicable data privacy regulations, including obtaining necessary consents from data subjects.
12. GDPR Compliance (EU/EEA Residents). For Clients or end users located in the European Economic Area (EEA), Green Olive Tree processes personal data in accordance with the General Data Protection Regulation (GDPR):
    1. Legal Basis. Personal data is processed on the basis of contract performance, legal obligation, legitimate interests, or Client consent.
    2. Data Subject Rights. Data subjects have the right to request access to their personal data, request correction or deletion, object to processing, and request data portability.
    3. Data Controller. In most cases, the Client is the data controller and Green Olive Tree is a data processor acting on the Client’s instructions.
    4. For GDPR-related inquiries or to exercise data subject rights, contact [Insert Privacy Contact Email].
13. CCPA Compliance (California Residents). Green Olive Tree respects the rights of California residents under the California Consumer Privacy Act (CCPA):
    1. No Sale of Personal Information. Green Olive Tree does not sell personal information as defined by CCPA.
    2. Consumer Rights. California residents have the right to request access to personal information, request deletion and request disclosure of how personal information is used.
    3. To make a CCPA request, contact [Insert Privacy Contact Email or Phone Number]. Green Olive Tree may verify identity before fulfilling any request.
14. Policy Changes. Green Olive Tree reserves the right to modify this Privacy Statement at any time. Clients will be notified of material changes, and continued use of the Services following such changes will constitute acceptance of the updated terms.
15. Contact Information. Questions or concerns about this Privacy Statement may be directed to:
    Email: [email protected]
    Mailing Address: 319 Cawdor Xing, Chesapeake, VA 23322
    Phone: (757) 397-9785